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Old 12-24-2014, 11:39 AM   #127
Prog
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Another (frustrating) update: David from Subaru of America called me. He said this buzzing noise under the dash is a "normal characteristic of the car" and had the audacity to call it a "harmonic noise." I told him that an engine revving and road noise from tires are normal "harmonic noises," and that buzzing under the dash is not. Basically, Subaru is not looking into this issue and Toyota probably isn't either. He wouldn't even call it an issue, I had to tell him that he needed to document it as a problem and I don't really believe that he did.

I could go on and on about the insulting things he told me (him: "What is the noise affecting then if it's a problem?" me: "I don't know, you guys can't even tell me where it's coming from. My mechanic told me he's heard similar noises on a different Subaru and some welds were coming apart in the firewall."), but there is no fix, and there probably won't ever be one.

Point being: if you guys have this issue, bring your car in immediately. They aren't going to look into this until more people complain.

He gave me his number, and I plan on calling it every once in a while until they admit they're working on a fix.

On a side note, he actually admitted that they are working on a fix to the fuel pump chirping. I guess enough people complained about that.
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