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OK, I need to clarify this. I make my living producing prints among other things. The printer I mentioned cost more than $3000. It was so faulty that one day it took four people and more than 6 hours to produce 4 workable prints. Not a typo. 4 frickin prints.
The staff had logged 20 calls to Epson service, who blamed the software company who wrote the driver s/w.
This was not a temper tantrum, this problem was brewing for months. My company was bleeding because of this issue, it was Christmas and everyone HAD to have their prints. I'm paying 4 people to stand around with thumbs up their butts and not be able to print and not enough time to go to a lab.. You can't believe the stress when you cannot deliver what you promised, and you have to explain to the client that your printer is down. Again.
Turns out I was not alone either. the model was discontinued a year later after a tidalwave of complaints.. I did not ask for a new printer, the company did the right thing (finally ) by replacing it. I couldn't sell it in good conscience, so I really was going to throw it out. I figured it would be more fun to set it on fire and throw it off the building first.
Honestly, I was shocked they offered to send me a newer model, but that was not what I was angling for.
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