Quote:
Originally Posted by SurfAndSand
I've had a bad experience with a vendor here. It happens, you get over it, they go on doing business.
I understand that there are some consumers who think they're entitled to everything as a consumer, but at the same time, a business has a responsibility to stand behind their product and service to a reasonable degree.
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I'm a vendor. I do whatever it takes to insure that whatever someone buys from me they are 100% happy with it. No less.
There are no excuses for blowing off a customer, not issuing credits or not standing by their product. Doing the right thing is not hard.