Thread: OFT warranty
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Old 11-26-2014, 11:55 AM   #16
Plxdjake89
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Quote:
Originally Posted by 1Cor10:23 View Post
Op, keep in mind that replacing the screen = permanently breaking the plastic connectors at the four corners of the OFT. This thing was made never to be opened/repaired as it has those one-way plastic connectors that just can't be opened and resealed (AFAIK) and you'll have to glue it back together (which can still a good seal since it has a lot of good contact + it's plastic).

My take is that you'll get a new tablet for $200 and they'll just discard your current one. I personally think it's overpriced - as my take on the business model is that the $500 for the OFT itself is like a user license for the device. Them replacing the tablet for you still keeps the number of users, net-net, the same so long as they take your broken one from you. Since the business is portrayed as, you're paying $500 for the device, I can see why they would want to charge a higher price. Ideally, they would charge you the actual replacement cost for the device but hey, it's still a business I guess. I can't imagine that it actually takes $200 to produce one of these but I could easily be wrong...
Thanks for the input. I understand physics damage isn't covered by any warranty. But at the same time, I was hoping for some sort of love by this company as I was an early adopter of the OFH+OFT. $200 isn't bad at all considering the fact I would get a new one shipped.

To me it's just one of those thing where I wish I had known it was that cheap. Probably would have bought a case and what not to keep it protected from being dropped, squeezed , mishandled etc.

I don't get people's reaction to me asking a (dumb) question but a "no" would have been enough lol

Looks like I have to pony up the $200 for a replacement tablet, although it's just the screen that I need replaced.

Trust me, if I could replace the screen myself, I would but I suppose that's not an option.
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1Cor10:23 (11-26-2014)