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Dear JDL
Just want to leave feedback about my experience so far after placing an order
-3 weeks ago followed up to see status of headers. Told they would be finished that week, sent to coating, then shipped out the next week.
-2 weeks later follow up via email and receive no response.
-called today and find out the parts are still sitting in the shop waiting to go to coating. Person on phone apologizes that I had earlier been 'misinformed'. Still was not clear if they would even go to coating next week.
I would expect this from the government, but hope for a little more in this industry - I work in manufacturing myself. To require payment up front then just sitting on the parts doesn't feel right - perhaps you shouldn't charge until shipment (common in the industry), which provides internal financial motivation to ship.
I sure hope the parts are high quality and make it worth it! The photos look great...
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