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Old 11-10-2014, 03:10 PM   #13
torqueno
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Join Date: Oct 2014
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Just an update -

I called Subaru of America and politely stated my case. To my surprise, the customer service representative was more than willing to listen and help, and offered me a full refund on the price of an SD update. Turns out, it is $149.99 if you don't need a new SD card. SOA customer service really won me over. We'll see how long it takes for the refund to come in, but so far, I couldn't ask for more. (maybe a new unit ;P)
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