Quote:
Originally Posted by Clipdat
Frankly I'm surprised you went there again after they got oil all over your engine bay during an oil change.
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Ya, I figured that was more the fault of some low level tech guy stuck with doing all the oil changes, but I was happy with the overall service.
This time around, I'ms pretty disappointed with everything: service adviser for being so inconsiderate, the head tech (Joe) for just switching around my coils and their whole system in general (must "verify" everything before justifying warranty work). I must admit, I'm not really familiar with how warranty jobs work, but to me, it just feels like they are just buying time/"kicking the can down the road" and then next thing you know it, I'm past the warranty mileage, problem comes back, and I'm no longer covered
