Quote:
Originally Posted by JDGT05
15 working days passes.
items are still in same country. Blame USPS all you want but I've used them a million times before with no issues for large Items. I call bullshit. International customers have been given the leftovers whilst the U.S. Customers have been given first priority. Meanwhile 6 months later I'm still sitting here waiting for something to arrive I paid for in full half a year ago. I have NEVER had to wait this long to receive any item.
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I can assure you that domestic customers do not get priority over international customer. In this unfortunate case, however, Robert@vishnu explained what happened the other day:
http://www.ft86club.com/forums/showp...&postcount=190
With international shipments, the packages are actually delivered (vs picked up at our office) to the local US Postal office. Usually, this does not pose a problem. But in this case, all the international shipments were sitting in their office for several days without our knowledge. Despite our several attempts to locate the packages and figure out why the tracking numbers weren't entered into the system, it was only until we got a letter (snail mail!) from the post office saying that we had our packages still there, waiting for some additional shipping information (which they have never asked for before). This was brought to our attention last Thursday afternoon and was resolved the next morning. So these international packages should be en route as we were informed. Of course, we will follow up with USPS on Monday to confirm. This is an unfortunate incidence that we did our best to resolve quickly. There are few things more uncomfortable (for all parties!) that having nearly $10k worth of parts shipped and temporarily lost in transit. Sorry for the inconvenience.
Best Regards,
Shiv