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.... please explain yourself better...
you made "inquiries" could simply means you "asked" about something.
or are you trying to say you "ordered" some parts and it has been 2month and still did not arrive? if this is true, I'm not sure what you mean for inquires for service...
and no, this is NOT how dealers normally treat car buyers or owners. No one ever purposely treat their customer poorly, especially not Longo. There must be some miscommunication happened somewhere.
Again, please describe your situation clearly please.
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