Quote:
Originally Posted by Calum
Given the profit margin and the work/time involved in these tunes, that only makes sense. To be honest, I'm glad guys are starting to do this as it'll prevent the good tuners from getting over worked and leaving the scene.
I do have a few questions though.
How/will you roll out updates as the racerom features continue to be developed, the factory tune is updated, and any possible improvements are made to your base tune?
Will the tune adapt to a header or intake if installed after the tune revision process? If a future revision is required, how much will that be? (given the forum rules, I understand if you don't want to post a dollar amount) And, who will determine if a revision is required, ie would a customer be able to send you a datalog and ask if they need anything tweaked without paying for your time to review the logs?
Great looking site by the way.
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Calum, thank you!
We will be updating these tunes periodically as new EcuTek RaceRom features are developed, we develop new features, a new factory update is released, and as we further refine the tunes. We use a versioning methodology just as software developers use (I have an IT background
), and new versions will be announced as they become available.
The tune can handle a wide variety of hardware, but some items such as an intake, may require a tune revision. For existing customers who update their hardware after the tune is complete will be handled on a case-by-case basis to determine if a tune revision is needed. We work hard to provide great customer support. If needed, we offer tuning at an hourly rate, billed in ½ hour increments. Most items such as an intake change would require minimal time and would be performed at a very reasonable rate.
- Bob