Quote:
Originally Posted by Jmonty
It is lighter than the specified weight listed in the owners manual. There are lots of people running the lighter weight Pentison in the colder climates without any issues
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Then Subaru has every right to complain as an initial pushback. If one is using 3rd party fluid that is out of recommended spec range, and the part develops a problem... yeah, that's a warranty red flag.
I know it works perfectly fine. I know there's no issues with this for vast majority of people. But it just puts the consumer in a bad bargaining position to start, you know?
I am not taking Subaru's side on this, but I can see why the first response would be to deny the claim. I would too if all I saw was "lighter than stock fluid used" and a seal was leaking, and nothing else was presented.
A lot of these issues are a matter of your word vs their word. A lot of times, there's relevant information being ommitted in the middle. I wouldn't blame Subaru corporate off the bat without knowing details... maybe a bad writeup by the actual tech? Who knows.
-alex