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Old 08-01-2014, 01:39 PM   #7
extrashaky
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Quote:
Originally Posted by dtevin View Post
I looked it up. Seems like that's the culprit... I'll have to bring it back to U-Haul tomorrow then. Thanks!
You need to get under there yourself and find the problem, then figure out what it will cost to fix it and make them reimburse you for it. Uhaul is not an exhaust/muffler shop. If they have broken your exhaust, they shouldn't be the ones fixing it lest they fuck it up even worse. Exhaust is not complicated, but I would be afraid that they would attempt to patch it together with what they have in the shop rather than doing the repair correctly.

It may just be that they loosened one of the joints and didn't tighten it back up. If that's the case, tighten it yourself. If you discover they have actually bent or broken something, get an estimate to fix it from a muffler shop or estimate the cost of parts to repair it yourself, then talk with their manager about getting reimbursed. Be sure to take pictures of the problem when you get under there, in case you end up having to take them to small claims court over it.

If you don't have a jack and physically can't inspect the exhaust yourself, take it to a muffler shop and have them put it on their lift and let you look at it. Don't let Uhaul diagnose the problem.

Quote:
Originally Posted by Snowblind View Post
You let someone from U-Haul work on your vehicle? Wow. Rent a car next time you need to tow something.
I don't think he's towing. I think he's carrying bicycles. The car can handle that.

As for Uhaul, I had them install a hitch on a truck I used to have, and there was no problem with it at all. Installing a hitch is not rocket science, and there's not a whole lot they can really ruin. If they broke something, they'll just have to pay to fix it.

It's not like he's getting engine maintenance at Firestone.
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