Quote:
Originally Posted by mav1178
If you're not there to buy, why bother correcting them?
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I can think of a couple of good reasons.
For one, it's a potential rip-off waiting to happen. If the salesman didn't know the car was supposed to have those parts, he risked selling someone an incomplete car. The salesman ought to want that information so that he doesn't look like a complete tool in front of someone there ready to buy. If he does, Sanka86 just helped him out by letting him know there's a problem that needs to be corrected. Because hey, sometimes mistakes get made.
If the salesman doesn't want that information, that brings up the other good reason to correct him: to see how he reacts, so that you can store that information away for when you're in the market for another car later. If I saw a car on the showroom floor missing parts that were on the sticker, and the salesman reacted the way Sanka86 described, that dealership wouldn't be high up on my list when the next time I went car shopping. And if I did go car shopping there just for price, I would at least be warned that this dealership might be a low on integrity.
Successful car salesmen cultivate repeat customers, and enthusiasts can be some of the best repeat customers a dealership can get. That salesman might have lost future sales by being a tool.