Quote:
Originally Posted by stugray
I think the #1 biggest piece of evidence in this entire argument is in the OP's sig.:
"2013 Scion FRS - Black (Track Weapon)"
You are essentially telling the world that you abuse your car, since the adjective "Weapon", in this context, connotates being very good, and that doesnt come without a lot of practice.
They could deny warranty work for that alone, and it would probably stand up to the arbitration (win to their side).
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They did deny the warranty work, but who said going to the racetrack is abuse? That is awful subjective. People ride bicycles on the racetrack during a open track camp night, but that doesn't mean they're racing.
Good point on the signature thing. However, this forum doesn't have my name or vin on it. But you are right, it wouldn't help me.
My whole issue is that I wasn't given the chance to argue any of this. (Excluding next step - arbitration). The dealer and rep agreed on something that I didn't think was fair or clear-cut. I wasn't allowed to speak to the rep, see an e-mail stating denied claim, or get a 2nd opinion.
Then, when I called toyota, they spoke to the same people who denied me in the first place and then said that I was denied...
We talk about "burden of proof" and things like this but I suppose thats ALL during arbitration, because I was given no choices or chances here by this dealer and the whole dealer -> rep -> toyota process.