[DR 86]

Originally Posted by scmil95eg

I specified install & tune.
You sound extremely understanding.
So if a shop installs a set of coilovers for you, and does an alignment, and you pull out of their driveway and your wheel falls off because they didn't tighten the lug nuts right, you'll just chalk that up to, "I didn't pay for a warranty or free labor on anything that may go wrong" and take care of it?

In my opinion, that's exactly the same as paying for a tune and getting a car that runs like sh!t, or not at all, or with chronic problems. It isn't right. And it's not the customers responsibility to make it right if that's what they paid for in the first place.

I'm sure you must agree, at least to some degree. And if not, I'll happily sell you a tune for your M3. My tune might not run right, but I'm sure you'll figure it out.

You have a very naive perception of the real world. Sure, it isn't "right" but what percentage of the business world is? When it comes down to money, you think a shop is just going to lose it by endlessly troubleshooting your car or replacing parts? No, they'll make up excuses and chalk it off to the failure somehow being your fault to cover their own ass. Dealerships do it all the time, what do you think small shops are going to do? You haven't been on this forum very long, have you? Heard of FA20Club? I wonder what @Frs300 thinks of your theory when his car sat like a pile of shit in the corner of the shop for a year. Then what? You sue them, and ride your bicycle to work while you wait for the judgment? The OP doesn't know the difference between an oil cooler and an intercooler, you think he's ready to mod FI?