Quote:
Originally Posted by Hot Lava
I recently had my....wait for it... Hot Lava FR-S professionally detailed. I bought the car right after a snow event then immediately scratched the hell out of it the first time I washed it. So, hoping to repair the damage, I had the car detailed at a high end detail shop. Now that the sun is out again I can still see scratches. Some are fine and others a little heavier and obviously the result of my previously mentioned damage. Without sunlight no scratches are evident.
I took the car back to the detailer. They offered to give it a second go. So my question to you all is this. Am I an A-hole for expecting a scratch free finish from a $ 200 detail OR is my concern justified? I hate that customer is always right attitude they displayed because I couldn't get a straight answer from them. Therefore the justification for asking the question on this forum since I'm more than certain I'll get a straight up no B.S. answer from this crowd so fire away. |
For $200, I don't think you can expect perfection. I think you should expect what is reasonable for 4 or 5 hours of work at best. I had a friend who, she didn't know any better, decided to take the rough side of a sponge to her dark blue Lexus. Something about bird poop not coming off. I was able to connect her with one of my friends. I think to fix one of the doors was like and hour or hour and half.
It is okay to have a budget. Everyone has bills and other priorities. If $200 is all you can spend, that's all you can spend.