I ordered a set of ST coilovers from James. He gave me an awesome deal for them and I picked them up at their shop.
The shop:
There are separate building for each purposes so everything is not crammed together. There were a bunch of awesome parked cars which implied that they do a great job and give good deals. I love the shop for parts and it's atmosphere. Lots of parts and stuff to look at and they were well organized as well. It was spacious and clean. There were comfy sofas and informational stuff. I also heard that they occasionally do car events like dyno day and i think i might have seen them as one of the sponsor for a formula d driver (correct me if i'm wrong). It is nice to know that they are very active in the car enthusiast community.
Customer service:
I contacted James through Facebook. He responded to my inquiries right away and can be easily contacted. He was very friendly, helpful, knowledgeable, as well as detail oriented. He looked like the kind of guy that love cars and is a car enthusiast himself. I found out that he goes to car events and even mentioned to me that he spotted my car from a recent car event because of my vanity plate. He does not look like your typical shop guy who just works for the hell of it. He even carried my coilovers and put them in my trunk for me.
Overall pleased and definitely recommend RT Tuning.
