Quote:
Originally Posted by BC-Boy
So i was having issues with my other tuner and emailed visconti, he was really fast to reply and even asked me to call him ,after i paid him different story. all in all i paid him he didnt send the tune,asked for a refund he said "absolutly not" i had to contact ecutek directly to notify them they had a crooked dealer and got my tune 5min later, now he hasnt updated a single log . he has a cocky attitude and acts all hard, i can see the geeky little prick tru that image tho, he lured me in with fast professional replies then when he got my cash treats me like shit. i would not recommend him to anyone. the tune is nowhere near optimal and i have yet to recive 1 update. shame on this prick
btw i was very impressed with ecutek service they emailed my to make sure the problem was resolved and they are a great company it sucks they let suck pricks use and distribute their products.
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Not to be an asshat, but I feel this might be only a very one sided part of the story. How long did it went before you got a tune and saying "I payed him and he didn't send me a tune". Have you been using the ticket system to get in contact with him?
I'm not on either side, I've just read a similar story time and time again and its not the same answering a message in 5 seconds than actually customizing a tune for the customer.
You can be at the dyno tuning 5 cars and be able to quickly type a few thoughts from the mind and answer quick messages, but need to sit at a quiet place to push out a tune. Blowing up his phone/email/ticket system will only make him want to give you your tune less.
Now, if you tell me you waited a week for your tune, ok I would be mad too. But if you waited a few hours after payment and that constituted "I never received a tune"......