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Old 05-12-2014, 03:40 PM   #982
KraftWerks
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Join Date: May 2013
Drives: Kraftwerks BRZ
Location: SoCal
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Quote:
Originally Posted by zoth View Post
Wow, the lucky ones. Anyways called Joe D. and he's going get the pulley's out soon. Great products guy's... The quality of the parts are very good.

Comments:

1.) Torque to specs is a killer.
2.) Some are still missing parts (killer when your in the middle of the build, only to find out that you are missing screws.
3.) Need to indicated that Tuner Kit does not include Map sensor.

My 2 cents.
Yes, "lucky ones" because the MAP is not included in the kit, essentially it was a freebie.

We're glad to hear you are happy with the product. As you can see we are willing to do as much as we can for the customer when given the chance, and a phone call can get things taken care of MUCH quicker than an angry post on the board.

Regarding the missing parts, we're working on getting that fixed permanently, however California labor laws prohibit us from verbally and physically abusing the staff. There is no excuse, however PLEASE recognize there are quiet a few parts in the kit and sometimes things happen... There might be a robot that can kit for us, however that would mean a few more US jobs would be eliminated.

Instruction: We will be updating them as soon as possible.

Again, there is no such thing as a "Tuner Kit", there is a kit WITH Tuning, a kit WITHOUT Tuning and the option to upgrade to a C38 (without tuning). We've updated the "notes" on the Kraftwerks site as well.
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