Quote:
Originally Posted by Xerious
Vicious I emailed you in regards to my order. You sent a usps tracking number to me on 4/16/14 but I still haven't received it. I checked the tracking number and it says "electronic shipping info received" dated 4/17/14. It says pre-shipment in big letters. Where is my package? My order numbers are 3864 and 3865. I've emailed you and you haven't responded. I ordered these back on 4/2/14 and it's now 4/27/14. I'm in California so it can't take that long to ship from Vegas. This is ridiculous.
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Quote:
Originally Posted by Xerious
I haven't even received my initial order. I'm hoping that I don't have any defective parts or else I'm going to lose it.
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Right, as we mentioned in our groupbuy thread to everyone a few times there was a delay on Helix's part for our order from them, mainly due to them being out of Clear Side markers for a while. Our order is due to arrive within the next day or so, and we had printed all of the shipping labels in anticipation of the order showing up. That way, as soon as they arrived we could package everything up and get all orders in the mail the same day. I do apologize for the delay, but your tracking number will start updating within the next few days. I'll check our email today and respond to any emails we've received as well. Thanks!