Quote:
Originally Posted by Idriveft86
... and hope they will place new parts NOT used. That final word would come from your insurance company total or Not. I know the feeling going through this mess but let the shop and ins company deal with the issue. Try not to over think or You'll go nuts Goodluck.
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They usually use new parts, especially if another party is at fault anyway. But some companies offer an OEM endorsement, which guarantees that they will use brand new OEM parts (as opposed to used parts or aftermarket parts), if available, or at least give you a payout with that value, if you prefer to take the money rather than to have it repaired through one of their authorized shops.