Quote:
Originally Posted by Jyn
Still in the process of working with him. I sent him photos of the defective item not working. I had to jump through several hoops and consistently stay on top of him to get him to send me the address to ship it back to, but even then he hasn't offered to refund shipping. We'll see how it turns out. If he's willing to cooperate, I'll give praise, but if not, I'll be letting people on the forum here know.
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In all honesty I don't offer free shipping unless its our own error. I figure you are getting a new part and I always offer free shipping to you anyways, even on the replacement. If its a defect out of the box I might consider it. Other then that there is no hassle.
I would give this guy the benefit of the doubt. A lot of these guys that sell rock bottom are literally only making $20-50 dollars per part. If he pays for shipping he takes a loss. Its the nature of the beast.