Quote:
Originally Posted by ValkyrieMotorwerks
I am curious on what you mean by douches lol. Owning a shop is being in the customer service industry. How do some of these places act for you to feel that way toward them? Are you speaking from a manufacture stand point or an independent shop? No manufacture warranty's parts for ever a year, with few exceptions. I am speaking of a independent shop providing a warranty past the 1 year to extend into 3-5 years.
If you don't mind me asking?
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I'm working with a vendor that sent me a defective part and made me pay to ship it back to him. To me, that's bad customer service if I'm not reimbursed for the shipping costs.