Quote:
Originally Posted by dem00n
Higher prices with customer service, free technical advice and free extended warranty for 3-5 years depending on the type of part
That.
I hate bad customer service. I've had a bad customer service experience with XXR's and i'd simply never buy them again due to the shitty customer service. A warranty is great and free technical advice is a plus.
There's a speed shop near me that sells the oil i use, supplies parts i'd buy, etc. But i'll travel even further to buy from another place, such as No Limit Motorsports, they're 30 mins from me and i still rather go there because they aren't douches.
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I am curious on what you mean by douches lol. Owning a shop is being in the customer service industry. How do some of these places act for you to feel that way toward them? Are you speaking from a manufacture stand point or an independent shop? No manufacture warranty's parts for ever a year, with few exceptions. I am speaking of a independent shop providing a warranty past the 1 year to extend into 3-5 years.
If you don't mind me asking?