Quote:
Originally Posted by Mujen84
There is no higher management, he's the owner of the shop.
Step 1 is to obtain engine log & gonna go from there. Then we can analyze this and obtain something concrete. I'm gonna work on that ASAP & get back to you guys for analysis.
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If you do get something concrete and it's pointed out to the tune or fail install of the product, I would push to get the free engine replacement or a complete refund, else just follow your plan.