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I'm glad everyone here had great experiences, but I'm not one. For me to go to a public board and give a bad review it takes a lot, and this guy have crossed that line more than once. Always with excuses, always trying to make you feel like its your fault and not his, completely unprofessional. I'm a tolerant guy, but when I smell BS
I do get upset.
Will not get into details because my post would be too long but here is a recap...
-Bought smoke turn signals.
-After a while, didn't hear anything.
-Send email to ask for update, email address was not working.
-After a while longer, he sent tracking number.
-Got item, one of them came with a star crack and both looked like cheap crap.
-Sent him email with pics, he commented they were minor and will not affect performance. (really? like I paid for damaged goods)
-Back and forth emails.
-Sent item and sent him tracking number since he asked for one and a bunch of other unnecessary crap.
-Asked for refund, told him I was tired of his excuses and his condescending tone.
-According to tracking number, it was delivered Saturday 3/22. Emailed him that Saturday to ask when will the refund be, he said he had to pick them up from the post office.
-Send me an email yesterday that there was no item in the post office, maybe I sent it to the wrong address, couldn't use common sense to give the tracking number he asked for to any employee in the post office.
His items are crap and his customer service is worse. Maybe youll get lucky and get your items like you order in a timely fashion, but if anything goes wrong, don't expect great service. I can imagine him right now, replying this message really friendly and noble, just because other than him and I are reading.
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