[Midarete]

Originally Posted by CARiD

All,

Thank you for your responses. I noticed there were still some outstanding questions that I would like to answer for you.

For those that placed an order whether through our website, E-Bay or PayPal you will receive an E-mail within the next 48 hours which will allow you to tell us if you would like to proceed with your purchase or cancel your order. Or of course, you can call the FR-S number (888-634-9437) we created and we can assist you over the phone. You do not need to go through E-Bay or PayPal’s dispute process. We will handle your orders or your refunds. We’ll address your request as expeditiously as possible.

In regards to the 20% off discount. This is for future orders. It is available to use on any item on our CARiD.com website that is eligible for discounting. We do have some products that are not eligible for discounts due to manufacturer restrictions. Build your lists and give us a call at the number provided and we will let you know if those items are eligible. There are not many restrictions so it is likely that what you want will qualify. The 20% off discount cannot be combined with additional discounts or offers. We do price match, however, so on those specific items we’ll give you the lowest price out of the two options, if you happen to find a price match lower than the 20% discount.

We will run the 20% off discount for 30 days. We wanted to make sure that everyone on these forums has enough opportunity to take advantage of the discount as an apology and a thank you in regards to the situation.

Thank you,

Marc M
Quality Assurance Manager
CARiD.com

Can we get an ETA for shipment of the headlights for those who paid the extra?