Quote:
Originally Posted by Wyattkb
Do not order from Flossy. I ordered a plain knob from them on black friday. Flossy said it would be done within a week. After 2 emails, he stopped contact with me and I had to file a paypal claim to get my money back over a month later.
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This. 100%.
I ordered a Flossy Readhead Heavyweight shorty knob, with no engraving. Paid for standard USPS shipping.
After 3 weeks go by, I was still waiting for a shipping update. First email was "backed up with all the custom orders, sorry for the delay".
When I responded that I ordered an unengraved, plain model, I was told they still had to engrave the flossy logo on the incoming inventory. I asked if they would engrave a shift pattern on it to make up for the delay, seeing as it had to be engraved anyway. No response for 2 weeks.
I emailed back on a Tuesday with a note that if I didn't have the part in my hand by the end of the week I'd file a chargeback with AMEX and file a mail fraud complaint with the USPS.
It was delivered the next day in a crushed box with someone else's name on it - the customized knob's boxes were personalized.
Simply the worst customer service (or lack thereof) I've ever dealt with.