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a) Businesses have a responsibility to own up to their mistakes, or at the very least fix them as soon as possible. They had 3 or 4 business days where they were aware of the problem and did not fix it. Changing the price of an item on a web site that you run is not a process, it takes 5 minutes.
b) Carid also had a responsibility to clear up the situation asap, their technical support is still as of today saying they will ship and honor the pricing. For them to go back on that is shady. They were aware of the problem on Monday. If they were not going to honor it, the price should have been changed right away and buyers notified before the payements went through.
Just because it's a mistake doesnt mean you can just say oops and not get negative feedback. There's no takesies backsies.
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