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FyeaFRS · 02-26-2014, 04:05 PM

So I've been reading and seeing a lot of folks having warranty coverage issues with their dealers after installing aftermarket parts.

Dealers denying warranty claims because you've got a part installed that has nothing to do with your broken factory part.

We've all heard these horror stories about @$$ clown service advisors and managers telling folks to pay out of pocket for items that should be coverd under that car's factory warranty just because you have aftermarket/non-oem parts installed.

So what I'm doing is putting together, in 'business card' format, a small outline of the Magnuson-Moss Warranty Act that can be handed out to people that have a current issue with a dealer or have had this sort of problem.

Essentially all it'll have on it is the name of the law, as stated above, and a brief paragraph that outlines the point of the law. I'd probably also include 2, maybe 3 web address to resources were you could find more information.

So the next time you'd go into your dealer to have them fix a legitimate problem with factory part 'A' and they tell you that aftermarket part 'X' voided your warranty, you can hand them this card and say you might want to look into that real quick before we take this any further...

I pulled this off the ftc site for starting point, but I'm looking for feedback on how to word the paragraph and what to include to be as concise as possible:

http://www.consumer.ftc.gov/articles...ne-maintenance
"The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. Still, if it turns out that the aftermarket or recycled part was itself defective or wasn't installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage."

It just bums me out to read stories of this happening to people when it doesn't have to. It's not an attack on the dealers directly or anything like that, it's just that they sell and product that comes with a warranty and they are required by law to honor that warranty.

02-26-2014, 04:05 PM	#1
FyeaFRS Senior Member Join Date: Sep 2013 Drives: 1992 Nissan Skyline GTS-t Type-M Location: Lancaster, PA Posts: 270 Thanks: 85 Thanked 65 Times in 42 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Aftermarket Parts & Factory Warranties So I've been reading and seeing a lot of folks having warranty coverage issues with their dealers after installing aftermarket parts. Dealers denying warranty claims because you've got a part installed that has nothing to do with your broken factory part. We've all heard these horror stories about @$$ clown service advisors and managers telling folks to pay out of pocket for items that should be coverd under that car's factory warranty just because you have aftermarket/non-oem parts installed. So what I'm doing is putting together, in 'business card' format, a small outline of the Magnuson-Moss Warranty Act that can be handed out to people that have a current issue with a dealer or have had this sort of problem. Essentially all it'll have on it is the name of the law, as stated above, and a brief paragraph that outlines the point of the law. I'd probably also include 2, maybe 3 web address to resources were you could find more information. So the next time you'd go into your dealer to have them fix a legitimate problem with factory part 'A' and they tell you that aftermarket part 'X' voided your warranty, you can hand them this card and say you might want to look into that real quick before we take this any further... I pulled this off the ftc site for starting point, but I'm looking for feedback on how to word the paragraph and what to include to be as concise as possible: http://www.consumer.ftc.gov/articles...ne-maintenance "The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. Still, if it turns out that the aftermarket or recycled part was itself defective or wasn't installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage." It just bums me out to read stories of this happening to people when it doesn't have to. It's not an attack on the dealers directly or anything like that, it's just that they sell and product that comes with a warranty and they are required by law to honor that warranty.