Alright I am back in Business, one remote session later and I am back up and going. John answered my text and issued me a new credit to load the tune then everything was great again.
I want to thank Mike again too, he was helping and I was not even his customer. I would have no issues dealing with someone who went out of there way to help me like that. Great service from @
moto-mike! I owe you both a beer!