Quote:
Originally Posted by husker741
Bullshit. They care. Trust me. And yes, one salesman is representing the ENTIRE dealership. That is like saying Peyton Manning doesn't represent the Broncos because he's just an employee. He works there, he gets paid there. He represents them.
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Right on. Corporate does care. I had 2 Toyota dealerships bickering over the wrong size rims installed on my Toyota minivan after an accident in 1988. The dealer 60 miles up north which replaced the broken rims with the wrong size (the front tires rubbed the body so the van wasn't drivable) was arguing with my local dealership over cost and who knows what.
The service managers knew each other and didn't get along I later found out.
One call to corporate Toyota solved the whole matter. Pronto...after a week of me in a rental car after the wheels were put on! They ended up reimbursing me for the rental too.
Thanks corporate!