Quote:
Originally Posted by xxscaxx
I was going to say it looks like you have scraped quite a few times under there. Those are some pretty deep scrapes. Could have happened at the time of that...but either way it doesn't warrant the way you were treated.
I may be making a generalized statement here but this is why I never EVER bring my car to the damn dealership. I just can't deal with it. Its different for you obviously because its a lease, but unless its completely necessary, I won't bring it.
I want to get my GPS fixed for my brz but just refuse to, even though theres a recall on the reception going out lol. I had to bring my car in because the BIU took a crap on me and in the process of checking my courtesy light (it wasn't working thats why I brought it in) they managed to scratch the silver door handle piece, not push in the door panel all the way, and leave off the rubber gaskets on the clips that prevent them from rattling.
Lets just say they ordered me a new silver door handle trim, and handed it to me as they weren't allowed to re-install it lol.
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Quote:
Originally Posted by mav1178
Not covered. And honestly, by looking at the pictures I'd come to a conclusion that you ran over a curb or dragged the bumper over a parking lot concrete stopper or something of that sort.
You can argue all you want about individual scrapes and nicks, something like this will just be attributed to wear and tear and it's definitely not something for a warranty claim.
As for the way you were treated, next time don't give them ammo by talking back. But I feel this whole thing could've been avoided by not trying to have this damage inspected... because it won't go anywhere.
-alex
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Quote:
Originally Posted by Monogram
After looking at the pictures, I'd be curious to hear the other side of the story... Every one has two sides.
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As i had mentioned, this post wasn't to address that whether warranty covers the damage or not, and i repeat i have never ever ran a curb. All of those are scrape marks, and I do agree too, it could had well been my fault. Even the first person i talked to said the same, and then he told me it is up to the inspector to decide, and honestly i knew right away it was going to be declined but trying anyways doesn't hurt anyone by trying. Believe it or not, i wasn't giving anyone a hard time, i was only firm on making an appointment for that inspector, that is it my friends. I was denied, and the manager told me that is it, and he said he isn't going to waste his time setting up an appointment for me..
The best way i can put it is I simply requested an appointment, and i still believe im entitled to that, and was denied outright and shortly after, i asked that i am also here for a service, and he replied to me "are you going to keep talking like that to me?"
All we did was disagreed on something, and sure maybe i was being a pain in the ass by asking for that appointment, but that is it. I can tell you that i did not use any foul language, no aggressive tone, just simply disagreed with him.
And i do agree, it could had been avoided by not asking for an inspection. I bought my car from there and had it serviced there before. This was just the first time asking for something else along with my service. It wasn't my intention to cause any situations, but i can guarantee you it shouldn't had been handled the way it was. Utterly disrespectful.