[boredom.is.me]

Maybe this might help. This is the same thing I sent in my PM, minus the name and order number.


I purchased a TRD style Version Select spoiler in FRP. We did our best to check fitment. It appeared to have proper fitment, so we went ahead and had it painted. After it was installed, the rear edge was approximately 1/2" off of the car. The sides came up, the front peeled off as well. I used heavy duty 3m double sided tape. We tried multiple times with no success. I have holes in my BRAND NEW car for this crap.

I sent it back. They said they won't refund me because it is painted and "will be hard to resell". What kind of bullshit is that? You're going to try to sell an already defective product to someone else? I want my refund. THM said they have to apply a 30% restocking fee, since that is what Version Select would charge them. I didn't buy my product from Version Select. I bought it from THM, so I do not see how I must pay for THM's issue.

This is going on for months with no resolve. I have been dealing with Michael ****** by the way. After realizing that I'm getting no where with him, I finally agreed to just suck up the 30% fee. Why the hell do I still not have my refund!

If THM can't take responsibility for a $233 product, why the heck should I buy anything else from you?

Kevon

EDIT:
Issue Resolved - see post 58