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We are working on QC. I Admit that I am not always able to go over each item prior to shipment and leaving that to a stand-in has some serious follow through at this point. There is no reason I would not have replaced the unit if I was notified. Even if i Next Day Air'd it would have still been there in time for the weekend installation on thursday, but I wasnt offered the opportunity to replace the item prior to woode modifications or even sent anynotification.
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