I can almost bet that's a full total.. I got bumped in a parking lot, three weeks after I drove it off the lot brand new
It took a couple weeks, but I wanted it fixed right, which means taking the whole side of the car off and replacing that whole panel. 4900$ is what the insurance paid out.. Yours is much much worse, and I think you have to get to 14000 on ours to be "totaled"
I'd let them know that the value has shot down tremendously, make sure they add that in, and that you want it fixed right, and find a real quality body shop.. Be firm and it personally wouldn't deal with their insurance, I'd go through yours and let yours deal with their company.. When I was at State Farm, they agreed with me and got the claim moved up from 1100 that gieco originally did to my final settlement. I'm with usaa now, but State Farm took care of it all. I wouldn't settle for anything less then that one totaled and paid off, and then get you a new one