Quote:
Originally Posted by FA20Club.com
i guess you havent been ho,e yet since your package was delivered at 12:02 today the eutek was boxed in its own package
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Would ya look at that. I came in thru my garage. It was left at side door, and since you never gave me a tracking number I wasn't expecting it.
I see you overnighted it, so clearly it wasn't shipped when you originally said. At least you are trying though. Now, if only you would be transparent and admit to your shortcomings maybe you could start to turn things around.
Like others have said, I am not sure if you are having issues with your fabricator or what.. but communication is what is killing it. If at the beginning you would have just told me to expect a couple week delay instead of lying all the time - I would have been 100% okay with it.
FYI, the oil lines for the turbo aren't assembled for some reason (i have the fittings and the braided line).. easy enough fix for me as I make these for aircraft all the time but considering its supposed to be a bolt-on kit, some might be frustrated with that.
Another piece of constructive criticism for you if you are willing to take it; ship an inventory with the kit. Then, before every order ships have yourself or one of your employees (if you have any?) check it and sign it off. You know - like at McDonalds on the outside of the bag it shows someone checked your order before handing it to you? Then, when the customer receives it they can check it as well. Right now, I went through everything and it looks to be all there but its kind of a mess.
I will most likely be installing it this friday.