[kayoh]

Originally Posted by j.F.c.R.a.S

The only product ive purchased from FA20club is the stage 2 ecutek reflash. At first Toni was quick to response with new files after I sent him datalogs. Once his customer base grew it took him a lot longer to respond, sometimes he wouldnt reply at all. They came out with a new datalog procedure, where you schedule an appointment and the whole day is dedicated to you. You datalog send him the file and he sends you a new file, etc. Well my car was running rough and once stalled out on me, so I scheduled an appointment with him the next day at 1pm. I started dataloging at 11:30 am the next morning and I sent it to him at 1pm. I also called him to confirm my appointment. Took about 3 calls to get through to him. When he answered he said he was out "running errands". I received my first file around 330ish, next one around 5ish, and last one around 730ish. Car is running okay, but I never got any final feedback on how my logs looked.

Leave feedback! Stuff like this is important to know about vendors.