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Do yourself a favor and don't take pics with a cell phone next time. I can't even determine (conclusively) that there wasn't damage prior to the dealer visit. And even if you do, make sure the pics are in focus!!!!
As for this whole thing: work it out with them FIRST before you come to the internet for advice/judgment/rebuttal. The last thing you want is a dealer that treats you like ass because "everyone else on the internet" already determined guilt.
-alex
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