Quote:
Originally Posted by mav1178
Two words:
Poor management.
-alex
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This x 11 billion. Some dealers are just straight up ass hats. This shit of someone in the service department acting like his words carry weight is a direct representation of how the entire dealership operates. If the owners are shady it is more likely than not how the entire place is from top to bottom. Good dealers don't let morons like that stick around for long. I had a good friend in Massachusetts that their family owned a couple of dealerships, chevy, gmc, caddy etc. I grew up with the kid, best friends for years but would never consider buying from his family because they were shit bags when it came to running their business.
To the op, there is no way in hell a fluid change will "void" a warranty and it MOST CERTAINLY is your duty to call this place out on it. Think of how you felt getting ****ed around, save someone else the headache of this bs down the road. Good karma for you.