Quote:
Originally Posted by krayzie
Cuz I came from a VAG product and they are notoriously troublesome at making warranty claims with rust requiring the regional rep to inspect it and then argue / fight with the stealer (VAG comes with a 12 year rust perforation warranty and any aftermarket rust proofing voids that). Not that you really need to rust proof a German car to begin with (world's best quality steel comes from Germany and France). 
Well so far my dealings with Subaru Canada hasn't inspire any confidence (my car didn't even come with a full set of user's manuals and my GPS card is outdated) so I guess I should rust proof the car myself come next year. |
Starting by calling the dealer the "stealer" isn't really going to help you when it comes time to get them to support. I can understand them asking a rep to come out and inspect though. It helps them validate through another channel. And again, regardless of what the manufacturer says, they have to prove that the aftermarket rustproofing caused the failure (in this case, caused the car to rust). It's under the Magnuson–Moss Warranty Act, which is like a consumer protection act by allowing consumers the freedom to select aftermarket parts as a choice when repairing or updating their car.
If your car didn't come with the manuals, it's probably because they were back ordered or something. The car receives all the regional manuals and what not in Vancouver when it arrives from Japan. It's happened before for other models of cars I've had. Just speak to the dealer and they should be able to support.
Now, regarding "VAG" steel, it doesn't matter how good steel is, it still rusts. It's up to you if you want to rust proof or not; it's your car. Some people argue that oil doesn't work, yada, yada, but if you've ever seen how oil displaces water, you'd know that proper application will help slow the effects of rust. Warranty is great if you don't mind watching your car rust and then having a body shop cut, weld, body fill, and paint parts of your car down the road. I personally prefer to keep the car original because aftermarket paint sucks.