Quote:
Originally Posted by Mikem53
I fail to see how meeting someone at the dealer "protects" your car. Do you also meet the people who shuffle it around and park next to it, etc... Why risk it for a chirp when it functions fine. Waiting for a known fix seems to make more sense they having the same parts replaced with the same results..  |
It's called passive influencing and it takes a slightly high level of Emotional Intelligence and some of the best corporate leaders use it all the time. But in essence, you establish an opportunity to communicate what's important to you, so that they give you the priority instead of to "themselves" (dealer). Establishing a relationship! They will then know you are entrusting them with a very prized possession of yours and will treated as such. That said, if you meet a complete a-hole then go to another dealer immediately!
And if you still don't get it, no worries.