Quote:
Originally Posted by dnieves
The sample pool needs to be opened up to offset the malcontents and the fanboys.
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The surveys are only sent to Consumer Reports subscribers, so I'm not sure that's an issue.
My parents subscribe, and I've seen the survey. It's very poorly done. Based on the results, it appears our cars are labeled "unreliable" because it has a poorly designed headunit and a potentially noisy (but NOT faulty) fuel pump. To me, that's misleading to a potential buyer.
Consumer Reports has given Ford a reputation of making the worst cars on the planet based almost solely on owners' gripes with MyFord Touch. Again, misleading.