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Old 12-20-2013, 10:48 AM   #3472
mainstream
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Join Date: Jul 2013
Drives: 2013 Scion FR-S
Location: Dallas, TX
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Just got my car back yesterday.

Had my service rep order parts back in Nov, and had to call for a follow up to find out why they hadn't gotten back to me. When I called I talked to the service manager, and he looked it up, noticed that they had ordered the parts over a month ago. He checked and found out that they had the pump in stock for another customer so decided to give it to me since I was waiting longer. Net result at 11152 miles got the new pump installed all covered under warrantee.


If you are having problems getting services... make sure you do two things.

1. Take video on your phone of the chirping. (if you just drop off your car they may say... we didn't notice anything abnormal)

2. Take a copy of both TSB's Subaru and Toyota's with you

Everyone at the service department kept on saying it was a RARE problem like they had been told to say it.

I'll post updates if I notice the chirping return, you will notice the car sounds different with the new pump.

Here is a copy of my service invoice

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