Hi guys, I just wanted to share my experience from dealing with this mob. Yesterday I placed an order for a set of 225/45/17 Pirelli PZero's which were going for $665 delivered to Perth. I figured why not since it was a pretty good deal and their website says shipping would take 5-7 working days. Fair enough.
Then this morning I received a text message asking me to ring them (they couldn't even ring me?). When I called, the guy said there's a backlog with their usual freight company and that if I still wanted my tyres by next week I'd have to pay $80 extra to use a different freight company. WTF?
Now I don't know how often they practice this BS but it smells to me like some money grabbing scheme....knowing very well that customers would want their orders in before Xmas.
He said I didn't have to pay the extra, but he couldn't guarantee delivery....could even be in early Jan!!! Normally I wouldn't be in a hurry, but I've already taken a deposit from someone who want to purchase my current tyres. So I told him it was unacceptable, but negotiated the additional delivery fees down to $50.
During the whole conversation he didn't even sound apologetic, and even told me that WA is very far and the shipping is too expensive! REALLY? Then why advertise your prices with free delivery Australia wide???
Anyway he said my tyres will be delivered by next Friday.....so we'll see
