Quote:
Originally Posted by wdninja
Went to my dealership this morning for the new pump install appointment, just to find out the pump isn't there. It's on national back order, 4-6 weeks.
I'm so sick of dealerships! It's like they're magnets for employing idiots and people who give zero fucks about their jobs or their customers. This was the third time I've gone into the dealership regarding this issue at their request (35 minute drive one way plus tolls).
Maybe someday I'll get this new pump.
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Sorry to hear that sir but yes it is on major backorder. I just mentioned in a new topic that, according to one of the lead Toyota field techs I talked to today, they are redoing the pump. I work at the dealership in parts so you can trust my info and the field tech I spoke with are credible. He told me the results they got from the latest pump didn't correct the problem (obviously right!!) and they are further redoing the pump. What I don't know is when we will get it and if it will be a completely new number or the same one with a redesigned pump.