Quote:
Originally Posted by Porsche
So, if I understand you correctly, you're saying at this juncture that you believe it is still "undetermined," pending review of other components, which we have not yet seen.
Based upon your own personal experience, and ignoring issues of customer satisfaction, would you guess this was a mechanical failure or driver failure. Or, are you unable to say at this time, which I would consider quite reasonable.
Also, if it isn't too impertinent, may I ask what your age is, roughly? Twenties, thirties, forties, etc.? Fear not; I'm not going to attack you. That's not my way. 
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Yea, without seeing the rest of the parts it's hard to tell exactly what happened. It's definitely reasonable to assume its a parts failure, but it's also reasonable to speculate user error. By looking at the clutch plate, IMHO, it was abrupt. Car probably made a hellish noise than the clutch failed. Doesn't look like a "premature wear" from an accumulated abuse. That leads me to believe the clutch was dumped at a real high RPM.
Again, it's just my own speculation, speaking from experience and by the pictures. Usually once the bill is paid by the customer, it's hard to get reimbursed. Because basically the dealer would have to pay for the rest of the labor cost, and most places don't like doing that.
Ive been wrenching for 10 years, 3 with Subaru, rest with GM and VW/Porsche