11-15-2013, 01:26 PM
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#2
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Senior Member
Join Date: Apr 2013
Drives: 22 GR86, 13 FR-S, AP2 S2000
Location: Sac, NorCal
Posts: 407
Thanks: 208
Thanked 220 Times in 118 Posts
Mentioned: 14 Post(s)
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Scion's Response:
Quote:
Hello Adam,
Thank you for contacting Scion.
We apologize that you are not satisfied your 2013 FR-S.
We appreciate your feedback about the FR-S as it is through communications such as yours that we become aware of our customers' expectations and reactions.
If you are having concerns with your FR-S, we would recommend contacting your local Scion dealer. For contact information to your local dealer, please click on the link below:
http://www.scion.com/find_dealer.html#
Brett K.
Scion Customer Experience
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^ Response is typical corporate BS.
Effectively translated:
Quote:
Thank you for contacting us.
We are sorry (not really) you aren't satisfied. To pacify you, we'll tell you our communication may or may not make a damn bit of difference. We won't actually make any effort whatsoever to address the concerns you spoke of.
If you would like to continue this discussion please contact someone else who we know couldn't care less (dealership) so they can give you the run around.
Thanks,
Brett K.
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Last edited by AyJay; 11-15-2013 at 01:41 PM.
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