Quote:
Originally Posted by Bad Habits
Pushback about what? Are you under warranty, is it because your car is modded? What reason are they giving you for not wanting to warranty a new car?
Some dealers are just worthless douchebags. Went thru the same thing with my dealer. Grade A asshats. Maybe you just need to a) escalate the issue higher up the food chain to the dealers management, SOA or their regional rep or b) find a different dealer to work with. I finally got a resolution thru the dealer I bought from and am waiting for the new pump to come in this week. And I have found a new dealer for all future issues.
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First time I went there was just for 7,500mi service and they were fine, pleasant in fact. Threw in a free inspection, went on my way. After this new TSB Revision came out, I went in (my crickets in full chirp) and inquired about the TSB. The service guy wouldn't even talk to me about the car. Said to come back and talk to their resident "FR-S Expert" the next day, or call. It's a 30 minute drive, so I was annoyed. I called the next day and spoke to their 'expert' who obviously wasn't up-to-date with the new Revision. He kept insisting it was the same pump and it wouldn't fix it. He also rambled on about some CEL needing to be on or some bullshit, which obviously isn't in the TSB at all - even older revisions. ANYWAY *sigh*, I went back in today armed with the latest TSB PDF, showing that my car falls into the VIN range and showing that it mentions nothing about a CEL. I also had numerous recordings I made (audio and audio/video, showing the license plate then the noise) highlighting the loud crickets. They didn't want to listen to the car on the spot or hear my files, but I have an appointment for tomorrow morning for them to check it out. Since it's cooler this time of year they're slightly quieter, but still there. Hopefully this goes through and I get the new pump.