Quote:
Originally Posted by cnk
While I appreciate the background information on parts retention and back-end financials from a dealership perspective, I think you're still missing my point. The price of a part should be irrelevant because if the parameters of the TSB are met, then the remediation parts and repairs should be carried out. If the dealer is refusing to even acknowledge the issue because of what you listed as examples, then it's time to find a new dealership. . .one that actually values customer service.
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Yes I agree completely. It annoys me as well to hear ppl are getting turned away. I myself am saying "WTF do they keep doing this to ppl when its all covered and an obvious issue thats already been approved for correction." But hey I only work in parts. Have a good day man.